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info@markusproducts.com

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What is your return policy?

E-Books and DVDs

These items are non-refundable. Shipping cost cannot be refunded and we cannot pay for return shipping.

Herbal Products

I want you to get well and be well. My products are not made for taste. They are made to work, so even if you don’t like the taste, please give it a chance. Here are 3 videos that may help:

  1. How things taste is a guide to health
  2. Making bitter herbs taste better
  3. Better-tasting herbs with Nature's Wildberry
  4. Improved Vitamin C Formula and its Taste

Unopened Herbal Products

Unopened herbal products can be refunded if received by our warehouse within 30 calendar days from its purchase date. All returned items will be credited in full – minus the shipping and handling charge – within 10 business days. Please note, there may be an additional 24-36 hour processing delay due to your card-issuing bank. A restocking fee of 10% may apply.

Incorrect or Undeliverable Addresses, and Unclaimed Packages

If orders are returned to our warehouse due to an incorrect address, an undeliverable address, or because of an unclaimed package, you will be required to pay for shipping the product again. If you elect not to have the product reshipped, you will be credited the order amount - minus the shipping cost - within 10 business days. Please note that there may be an additional 24-36 hour processing delay due to your card-issuing bank.

International Returns

International customers, please be aware that it is your responsibility to claim your package once you have been notified of its arrival. If your order is returned to our warehouse because you didn't claim the package, or it is returned due to an incorrect address or an undeliverable address, you will be required to pay for shipping the product again. If you elect not to have the product reshipped, you will be credited for the order amount - minus the shipping cost - within 10 business days. Please note that there may be an additional 24-36 hour processing delay due to your card-issuing bank.

Return Address

We only accept returns when sent to the location listed below. You must include your order ID for us to properly credit your account.

Order Fulfillment Center
[ YOUR ORDER ID ]
1076 E Commerce Dr Ste 100
St George, UT 84790-5065
United States of America