Markus Products logo Frequently Asked Questions

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Do you charge VAT, duties, or other fees?

You are responsible for paying all duties, taxes, and fees!

Your country's customs department – or FedEx, if you selected that service at checkout – will notify you of how much you owe to release the package. You must respond to all notices, and pay all fees, from your country's customs office to receive your order. Failure to do so will result in your package being returned to us at great expense to you! Please review these knowledgebase articles about returns and refunds:

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