Markus Products logo Frequently Asked Questions

Will you help me download my e-books to my reading device?

Unfortunately, we do not provide support regarding the downloading and saving of e-books. If you need support, please contact the manufacturer of your reading device. Below are links to the support pages of the most popular reading devices and computer operating systems:

Kindle Oasis (9th Gen)
https://www.amazon.com/gp/help/customer/display.html?nodeId=202187350

Kindle Oasis (8th Gen)
https://www.amazon.com/gp/help/customer/display.html?nodeId=202022760

Kindle (8th Gen)
https://www.amazon.com/gp/help/customer/display.html?nodeId=202049100

Kindle (7th Gen)
https://www.amazon.com/gp/help/customer/display.html?nodeId=201584980

Kindle Paperwhite (7th Gen)
https://www.amazon.com/gp/help/customer/display.html?nodeId=201756120

Kindle Voyage (7th Gen)
https://www.amazon.com/gp/help/customer/display.html?nodeId=201299690

Kindle Fire HD 10 (7th Gen)
https://www.amazon.com/gp/help/customer/display.html?nodeId=202194740

Kindle Fire HD 8 (7th Gen)
https://www.amazon.com/gp/help/customer/display.html?nodeId=202146120

Kindle Fire 7" (7th Gen)
https://www.amazon.com/gp/help/customer/display.html?nodeId=202146110

Apple iPad, iPad Mini, and iPad Pro
https://support.apple.com/ipad

macOS
https://support.apple.com/macos

Windows
https://support.microsoft.com/en-us/products/windows?os=windows-10



Please note, you have 10 attempts to download and save this digital purchase. You must save this to your computer. When saving, be sure to use a wired or wireless home network connection. Do not download this book over a cellular network (e.g. Verizon, AT&T, T-Mobile, etc).